Connect with Others and Build Relationships
- Communications – Enhance your listening, questioning, and advocating skills
- Delegation – Assess the opportunity, communicate expectations, and ensure the results
- Performance feedback – Provide context, share observations, and agree on next steps
- Pivotal conversations – Navigate strong personalities and differing opinions with productive dialogue
- Powerful presentations – Craft your message, prepare your visuals, and deliver with confidence and impact
- Consultative selling – Uncover your customer’s needs, present solutions, and deliver results